Welcome To The Customer Education & Consumer Protection Zone
These days it's hard for consumers and customers to make informed decisions
about buying, because things are so complex and no consumer can be an
expert on everything. Also at the same time, fraud, identity theft, scams
are increasing both online and offline. It's becoming a more dangerous
world for consumers.
Our goal is to bring together quality resources, help, tips and hints
to help you protect yourself from unscrupulous companies or fraudsters.
This site contains two sections. The first, (see below) contains summaries
of hundreds of customer and consumer help related articles to help you
make informed decisions about buying products and purchasing services.
For example, you'll find help with choosing the best doctor, or
lawyer, things to consider when buying a car, or a home
or other big ticket items. You'll learn how to protect yourself from
identity theft and other Internet fraud. We'll help you learn
how to complain about your consumer issue so you succeed. You'll
learn about the in's and outs of warrantees and guarantees, including
the sneaky things.
The second section includes articles from experts on consumer and customer
issues. This is currently being built.
Material is added almost daily so make sure to bookmark the site.
Customer Service Resource Categories:
Anger Management(27) Staying calm and in control with difficult clients is essential. In this section you'll find help with anger management techniques you can use to help you keep your cool with difficult and even insulting customers.
Business Fraud(39) There are a variety of scams aimed at businesses everyday. From calling card scams to fax scams you can learn how to protect your business from fraudsters and scammers.
Buying - Guides - Car Mechanics(5) We can help you select a car mechanic that is perfect for your needs. Featured here, are several ideas for your consideration designed to help you discover what is important to you when you deal with your car mechanic.
Buying - Guides - Insurance - Auto(12) Automobile insurance is a major expenditure that all of us MUST purchase. Learn about the best car insurance plans for you, and how to choose your options to save money but remain protected.
Buying - Guides - Insurance - Health(4) Health insurance is as essential to your well-being as food, water, and shelter. Here's some information to help you navigate the choppy health insurance waters and make the right buying decisions.
Buying - Guides - Insurance - Home(14) Need to know how to choose the best home insurance? Or to understand the fine print in home insurance contracts? Or what is covered, and what isn't? Start here.
Buying - Guides - Insurance - Life(18) Life insurance is a complicated affair with many options. Learn how to choose the best life insurance plans for you and your family.
Buying Guides - Car Buying Tips(17) The articles within this category will help you with your car-buying decisions. Do you know all the advantages to buying a used car instead of a brand new car? We can help you consider all of the aspects of car buying.
Buying Guides - Finding A Real Estate Agent(10) We can help you select a real estate agent that is perfect for your needs. Featured here, are several ideas for your consideration designed to help you discover what is important to you when you need help finding a suitable realtor.
Buying Guides - Food Buying Tips(7) We can help you keep your family healthy with our food buying tips. Learn tips for selecting and preparing healthy food for your family.
Buying Guides - Health and Medical Care(6) We can help you select a medical doctor that is perfect for your needs. Featured here, are several ideas for your consideration designed to help you discover what is important to you when you deal with your health and well-being.
Buying Guides - Home Buying Tips(21) Buying a home is one of the most important purchases you will ever make. The articles in this category will help you to understand what features are best suited for you so that you can enjoy your new home for a long time to come.
Buying Guides - Home Renovators(6) We can help you select a home renovator that is perfect for you. Featured here, are several ideas for your consideration designed to help you discover what is important to you when you need help finding a competent home renovator.
Choosing The Best Products And Services(13) Let us help you make some important choices in your life, such as finding the best doctor for your needs or locating the best schools for your children. Learn some how-tos for finding the perfect products and services for you and your family. (Finding The Best School)
Consumer Frauds And Scams(44) Learn how to avoid being scammed by the unscrupulous. You can protect yourself against frauds and poor quality products when you learn how to identify the hallmarks of schemes designed to take your money and leave you with nothing but shame and grief.
Credit Card Fraud - Protect Yourself(4) Most credit card companies won't charge you if your credit card is stolen, or otherwise used fraudulently, but it's a major hassle to have to cancel cards. Learn how to protect yourself from false charges and credit card fraud. Material for merchants and card holders.
Credit Card Fraud Prevention For Businesses and Merchants(5) Credit card fraud, fake orders, and chargebacks are both expensive for merchants and frustrating. Learn to reduce fraud by implementing these steps to protect merchants.
Credit Cards - Managing Credit Card Use(11) Credit cards -- a wonderful convenience but if you use them poorly, or don't pay attention to the find print, they can bankrupt you. Learn about smart use of credit cards, and how credit card companies separate you from your money.
Identity Theft - Protect Yourself(35) Victims of identity theft can lose their money, good reputations, credit ratings, and much more, as more and more identity theft horror stories emerge. Learn how to protect yourself both on and offline.
Internet Scams And Fraud(21) Internet scams and frauds abound, and the results can be catastrophic. From identity theft, through to selling fake products, fraudsters can damage credit rating, and steal your cash. Learn how to protect yourself from Internet scams and fraud.
MISCELLANEOUS(13) This is a general customer service from the customer's point of view category.
Phishing - Protect Yourself(40) Phishing is becoming more and more common as a means of getting information about you. Do you know what the scam called phishing is all about? You will learn how the term phishing came about and how to recognize the same so that you won't be taken in by phishers.
Product Warranties(8) Is it worthwhile spending the extra cash on a warranty for a big-ticket item? How do built-in product warrantties work? The articles in this section answers these questions and others. See how arming yourself with warranty know-how can help you become a smart consumer.
Products And Services Consumer Alerts(24) This section contains advice that will help you become a smarter, more educated consumer no matter what product or service you wish to purchase. Learn some techniques to improve your satisfaction with your next purchase.
Reporting Product And Service Complaints(7) If you need to make a formal complaint regarding a product or service you have purchased, this section can help! Included are some extremely practical tips about registering complaints. We've also included a complaint report sample to facilitate your customer satisfaction.
Telemarketing Scams - Protect Yourself(6) Telemarketing is often used as a method of pulling people into shady investments and purchases. Learn more about how the unscrupulous telemarketers work, and how to protect yourself.
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this site is copyright 2005. Reproduction in any form, printed or electronic
is forbidden.
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